FREE shipping anywhere in the continental U.S. on purchases $100 and over.
$7 flat rate shipping for orders under $100.
Please allow up to 2 days processing and another 3-5 day shipping window (total of 4-7 days max) to receive your order. Due to COVID-19, shipping windows may be further delayed.
Returns & Exchanges
It is our absolute goal for you to be in love with every purchase you receive from us. If you need extra assistance or have any questions before purchasing, do not hesitate to call us at the store, we would be thrilled to assist you with your purchase! The number to call is 605-718-1456.
WE DO NOT OFFER REFUNDS TO ORIGINAL METHODS OF PAYMENT. WE ONLY OFFER STORE CREDIT FOR ONLINE RETURNS.
HOW WILL I RECEIVE MY STORE CREDIT? You will be issued a gift card within 3 days of your return item being received. Store credit never expires.
If you find that you are not 100% satisfied with your purchase, and would like to return your item for store credit, please follow these guidelines:
- All regular price items, unless otherwise specified, are eligible for store credit returns. Your item must be received at the below address within 30 days of purchase receipt to receive store credit. All clearance or reduced price items are final sale unless damaged or defective.
- The customer is responsible for return shipping charges.
- Local customers may return items directly to the store.
- Items must be shipped in their original condition with original store price tags to:
529 Main St
Rapid City, SD 57701
: We will not accept items that have visible wear or odor, have been washed, worn, or otherwise damaged, and/or are without their original Karma price tags. See topic below for guidelines on returning damaged and/or defective merchandise.
Please allow up to 7 business days from receipt of the item at our location to process your return and issue a gift card credit.We are not able to offer price adjustments for items purchased prior to a promotion.
Damaged & Defective Merchandise Guidelines
If your item arrives damaged or defective, we require photos of the damaged item no later than 10 days after ship date emailed to: firstname.lastname@example.org. Please allow up to 10 business days from receipt of your damaged item to process your claim and issue a refund.
Thank you for reading and adhering to these guidelines.